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Email Support
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Voted Best Limousine Call Center and Limousine Answering Service
The volume of email received by companies today has caused an insidious problem that mostly goes unrecognized and untreated. The outcome for businesses is that email responsiveness over the past several years has gotten progressively worse.
Pro Reservations email management ensures efficiency in managing and responding to customer emails. All incoming messages are received in a central location where they’re assigned and routed to the appropriate reservations agent using rules and conditions that reflect your company’s work flow and processes.
With every incoming message, tickets are automatically created and assigned a unique ID number. All follow-up correspondence is stored with that record, ensuring that any agent who responds to customers has the complete history at his or her fingertips.
Designed for busy customer service, help desk and sales departments, LimoMailT email management routes, tracks and delivers customer correspondence quickly and efficiently.